Effective Date: 1/4/2026
Last Updated: 1/4/2026
1. Introduction
Urolog NY (“Practice,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and communications, in compliance with the Health Insurance Portability and Accountability Act (HIPAA), applicable New York State laws, and other relevant privacy regulations.
2. Definitions
- Practice: Urolog NY, operating at:
- Manhattan Office: 800 Second Avenue, 9th Floor, New York, NY 10017
- Queens Office: 69-15 Yellowstone Blvd, Suite 1, Forest Hills, NY 11375
- Website: https://urologny.com/
- Personal Data: Information that identifies or can reasonably identify an individual, such as name, email address, phone number, or inquiry content.
- Protected Health Information (PHI): Individually identifiable health information regulated under HIPAA.
- Cookies: Small text files stored on your device that help analyze website usage.
- HIPAA: Health Insurance Portability and Accountability Act, governing the privacy and security of PHI.
- GDPR: General Data Protection Regulation applicable to individuals located in the European Economic Area (EEA).
- CCPA: California Consumer Privacy Act applicable to California residents.
3. Information We Collect
A. Information You Provide Voluntarily
Through our contact form at:
https://urologny.com/kontakt/
We collect:
- Name
- Email address
- Phone number
- Inquiry message
Important Notice Regarding Contact Form Communications
The form includes the following disclaimer, which you acknowledge before submitting:
“I understand and accept that the information submitted through this form will be sent to the office via email, and not through an encrypted messaging system. This form is not intended for submitting private medical data. The facility does not guarantee complete confidentiality of information transmitted through this method.”
You are strongly advised not to submit private medical or sensitive health information through this form.
B. Text Message Consent
By submitting the form, you may also consent to the following:
“I consent to being contacted by text message by the practice. We guarantee that your phone number is safe and will never be shared with other companies for marketing purposes.”
You may opt out of text communications at any time by notifying the Practice.
C. Automatically Collected Data
We may automatically collect limited technical data such as:
- IP address
- Browser type
- Pages visited
- Device information
This data is used for analytics and website optimization only.
4. Use of Information
We use collected information to:
- Respond to inquiries and schedule appointments
- Communicate with patients regarding services
- Provide administrative and operational support
- Improve website performance and user experience
- Comply with legal, regulatory, and ethical obligations
5. HIPAA Compliance and PHI Protection
Urolog NY is a Covered Entity under HIPAA. We maintain administrative, technical, and physical safeguards to protect PHI in compliance with HIPAA and New York State medical privacy laws.
Your HIPAA rights include:
- Access to your medical records
- Requesting corrections to your PHI
- Requesting restrictions on use or disclosure
- Receiving an accounting of disclosures
- Requesting confidential communications
Please note: Information submitted through the website contact form is not intended to create or transmit PHI and is not a substitute for secure patient portals or in-office communications.
6. Google Analytics
Our Website uses Google Analytics, a service provided by Google, Inc., to understand user interaction and improve website functionality. Google Analytics uses cookies to collect anonymized usage data.
Learn how Google uses data here:
https://policies.google.com/technologies/partner-sites
Opt out of Google Analytics tracking:
https://tools.google.com/dlpage/gaoptout
7. GDPR Compliance (EEA Residents)
If you are located in the European Economic Area, you have the right to:
- Access your Personal Data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Requests may be submitted to [email protected].
8. CCPA Compliance (California Residents)
California residents have the right to:
- Know what categories of Personal Data are collected
- Request deletion of Personal Data
- Opt out of data sale (we do not sell Personal Data)
Requests may be submitted to [email protected].
9. Information Sharing & Third-Party Disclosure
We do not sell or rent Personal Data. We may disclose information only:
- To healthcare providers and staff involved in patient care
- To service providers assisting with operations under confidentiality agreements
- As required by law, subpoena, or regulatory authority
- As permitted or required under HIPAA (e.g., public health reporting)
10. Your Right to Delete or Request Assistance
You may request deletion or correction of Personal Data by contacting:
- Email: [email protected]
- Phone: 212-991-9991
Requests involving PHI will be processed in accordance with HIPAA requirements.
11. Data Security
We use reasonable and appropriate safeguards designed to protect Personal Data and PHI from unauthorized access, disclosure, or misuse.
12. Children’s Privacy
Our Website is not directed to children under 13 years of age. We do not knowingly collect information from minors. If such data is identified, it will be deleted promptly.
13. Links to Other Websites
Our Website may include links to third-party websites. We are not responsible for their content, security, or privacy practices.
14. Governing Law
This Privacy Policy is governed by the laws of the State of New York and applicable federal laws, including HIPAA.
15. Contact Information
Urolog NY
Manhattan: 800 Second Avenue, 9th Floor, New York, NY 10017
Queens: 69-15 Yellowstone Blvd, Suite 1, Forest Hills, NY 11375
Phone: 212-991-9991
Email: [email protected]
Website: https://urologny.com/kontakt/